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Brief Description
Approved By: MSU Denver President
Purpose: This statement delineates the principles underlying the student complaint policy and outlines the processes to be followed by students who have a complaint.
Scope: The Student Complaint Policy provides an opportunity for students to have complaints reviewed by the University in a timely and unbiased manner to determine if there is a way to resolve the issue. This policy covers any concern or situation that a student may wish to bring forth that is not otherwise covered by another University policy.
PLEASE NOTE: The student complaint policy can also be used for any institutional complaints related to digital accessibility of MSU Denver’s website (per HB21-1110). For questions on who to contact for your specific concern, please contact the Dean of Students Office at 303-615-0220 or [email protected].
- Accident and Safety Incident Reporting
- Discrimination and Harassment Reporting
- Financial Aid SAP Appeal
- Grade Appeal
- Sexual Harassment and Misconduct Reporting
- Student Conduct Appeal
- Tuition and Fee Appeal
For information on this policy and other University policies for student issues or concerns, please visit the Complaints/Appeals section of the Dean of Students website.
Contact: Associate Dean for Student Engagement and Wellness, Dean of Students Office, 303-615-0220
Read the full policy statement, by clicking the following link:
If you want help navigating the student complaint process (figuring out points of contact, conflict coaching to brainstorm how you want to approach a conversation, interested in a facilitated conversation, etc.), please fill out the: Student Complaint Form